1. Introduction

   Welcome to Psych Associates. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website (www.psychassociates.co.uk) and use our services. 

   By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect
   
   

   We may collect and process the following types of data:

• Personal Identifiable Information (PII): Name, contact details, job title, and company (if applicable).
• Medical & Legal Data: If you are a client using our medico-legal services, additional health or legal data may be collected.
• Technical Data: IP address, browser type, and browsing behavior (collected automatically via cookies).
• Financial Information: If you make payments for services, we may collect payment details via a secure third-party payment provider.

3. How We Use Your Data
   

   We use your data for the following purposes:

• Providing Services: To facilitate medico-legal assessments and communicate with you.
• Client Management: Processing inquiries, scheduling appointments, and maintaining records.
• Marketing & Communication: Sending newsletters, promotions, and updates (you can opt out anytime).
• Legal Compliance: Meeting regulatory obligations and responding to legal requests.

4. How We Share Your Data
   

   We do not sell or distribute your data to third parties except:

• When required by law (e.g., court orders, regulatory compliance).
• With medical or legal professionals involved in your case (with your consent).
• With trusted third-party service providers (e.g., payment processors, IT services).

5. Data Security

   We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes:

• Encryption of sensitive data.
• Secure data storage in compliance with GDPR.
• Limited access controls to authorized personnel only.

6. Your Rights
   

   Under UK GDPR, you have the right to:

• Request access to your personal data.
• Request correction or deletion of inaccurate information.
• Object to data processing under certain circumstances.
• Withdraw consent where applicable.If you wish to exercise any of these rights, please contact us at [email protected] 

7. Cookies & Tracking Technologies
   

   We use cookies to enhance user experience, analyse site traffic, and support marketing efforts. For more details, please see our Cookie Policy below.

8. Updates to This Privacy Policy
   

   We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us
   

   For any privacy-related queries, please contact us at:

   Email: [email protected]
   Phone: 0333 344 3440

Cookie Policy

1. What Are Cookies?
   

   Cookies are small text files stored on your device when you visit our website. They help us understand your preferences and improve your experience.

2. Types of Cookies We Use
   

• Necessary Cookies: Essential for website functionality.
• Performance Cookies: Help us track website traffic and performance.
• Analytical Cookies: Gather data on website usage to improve user experience.
• Advertising Cookies: Used for personalized advertising and marketing.

3. How to Manage Cookies

   You can control cookies through your browser settings. Note that blocking some cookies may impact website functionality.